Frequently asked questions about the reporting portal
If your organization is registered with FIU-the Netherlands, it has a unique identity number for submitting reports: the Reporting ID. You can find the Reporting ID in the reporting portal under ‘My Reporting Details’.
If you receive notification that your report has been rejected, this means that there is something wrong with the content of the report, so the report has not been registered by FIU-the Netherlands. In the reporting portal, you can find the rejected report under ‘Reports submitted’. You can then open the report and modify it. Click here (NL) for more detailed instructions.
The procedure for reporting an unusual transaction is set out on the page Obligation to report.
We realize that as an entity with an obligation to report you wish for a substantive response to your report. However, within the legal constraints of the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), the possibilities for a response are limited. A large part of our work may not be shared. Nevertheless, we do make every effort to provide you with feedback: not only can this increase your motivation to report, but it also gives you the possibility to tighten up your internal processes and to revise the risk profiles of your customers or products, thus enabling you to fulfil your gatekeeper’s role more effectively. We provide feedback responses in the following ways:
- By (wherever possible) informing the reporting entity if a transaction they have reported is designated suspicious. However, we are not permitted to inform you about the reasons for this designation, or about what the investigative authorities do with this information.
- By including case histories on our website. We regularly share concrete case histories based on real-life examples, the aim being to give reporting entities as much information as possible about what money laundering and terrorist financing may look like in practice.
- By publishing an annual report in which, among other things, we comment on the numbers of unusual and suspicious transactions per calendar year. In each annual report, we also describe several noteworthy analyses we have carried out during the year.
- By sending out newsletters. Our newsletters are intended to keep entities with an obligation to report informed about trends, phenomena, and changes in the legislation. If possible, we also share any red flags we have been alerted to.
- By providing training for entities with an obligation to report in the form of presentations.
Although we do our best to make as much progress as possible in this area, there is doubtless room for improvement. Please contact us if you have any ideas about this.
No, you must be registered as a separate reporting entity in each capacity.
If, for example, you are an estate agent and a valuer, then the capacity in which you make the report depends on the situation. In such cases, you need to have two registrations with FIU Netherlands: one as an estate agent and one as a valuer. If you come across an unusual transaction in your estate agency business, you report as an estate agent; if you encounter an unusual transaction when carrying out valuations, you report as a valuer.
For security reasons, the content of your report is removed from the reporting portal after 24 hours. From then on, you will see a summary version of your report.
The GDPR requires that any processing of personal data must occur on a valid basis, such as a legal basis. The Wwft is a valid legal basis of this kind. As an entity with an obligation to report, you process the personal data of customers, representatives, and ultimate beneficiaries, among others. This means that, within the framework of the Wwft, you are required to process personal data for the purpose of carrying out checks on your customers.
’Know Your Customer’ checks as required by the Wwft must be carried out in accordance with the provisions of Chapter 2 of the Wwft. Among other things, this means that the identity of the customer (e.g., a buyer) and, if applicable, of the ultimate beneficiary, must be established and recorded. On the basis of the Wwft, this data must be retained for five years after the transaction or the termination of the business relationship. The same holds for data relating to unusual transactions.
FIU-the Netherlands receives unusual transactions (UTRs) from the obliged entities which we then analyze in the context of money laundering, predicate offences and terrorism financing. These analyses are based on, among other things, our own database of UTRs, additional sources such as police information, and the requests we can do based on article 17 of the Dutch AML/CFT legislation. This way we assess whether there is sufficient ground to declare a, or a combination of, transaction(s) suspicious.
The suspicious transactions (STRs) are shared with the relevant intelligence, security, and law enforcement services. If desired, they can be used for analysis purposes and as start, steer and process information. It is important to note that a suspicious transaction is not equivalent to a suspicion as described in Article 27 of the Dutch Code of Criminal Procedure. However, FIU-the Netherlands has assessed that the information contained in the transaction may be important for the prevention and detection of crimes in order to safeguard the integrity of the financial system. The intelligence, security, and law enforcement services decide independently whether they want to/can use the STR.
If we declare a UTR suspicious, you will receive a message about this. The exception is if there are compelling reasons not to send this message, for example certain confidentially risks
You will receive the message that a reported transaction has been declared suspicious, the so-called dissemination notification, through our portal. It is important that you do not jump to conclusions based on this. This is because we are not allowed to share why a transaction has been declared suspicious and so the exact reason remains unknown to you. Our advice, therefore, is to see a declaration of suspicion as additional information. No more and no less. Based on your own information position and your risk appetite, you as gatekeeper decide what to do. An example could be to analyse the circumstances of the transaction in more detail or to additionally monitor them. This will increase your understanding of potential risks and thus leads to better decision making.