Frequently Asked Questions
Want to know more about FIU- the Netherlands and reporting transactions, or do you have a specific question? Check out the Frequently Asked Questions.
-
If you receive notification that your report has been rejected, this means that there is something wrong with the content of the report, so the report has not been registered by FIU-the Netherlands. In the reporting portal, you can find the rejected report under ‘Reports submitted’. You can then open the report and modify it. You will see a text explaining why the report was rejected. If you do not understand the reason given, please email the Service & Intake Department.
If you do understand the reason and want to modify the report, click on Grid Revert or Reset. It is also possible that after reading the reason, you decide not to report because your report does not fall under the reporting obligation. In that case, you do not need to do anything.
-
The procedure for reporting an unusual transaction is set out on the page Obligation to report.
-
FIU-the Netherlands stores reports of unusual transactions in a highly secure and protected database, where they are classified as “State secret – secret”. This database can only be accessed by employees of FIU-the Netherlands whose position requires such access. Nobody else has access to the database. If analysis of a given unusual transaction reveals sufficient grounds to designate it suspicious, the suspicious transaction becomes police data, which can be accessed by the investigative, intelligence, and security services. This suspicious transaction is no longer classified as “State secret – secret”, but now falls under the Police Data Act (Wet Politiegegevens).
The investigative services can use a suspicious transaction in various ways, and depending on these uses, it may end up in a prosecution file. If the suspicious transaction is included in a prosecution file, safeguards are in place to protect the safety of the reporting entity. These safeguards were further strengthened by a motion (NL) adopted by the Dutch House of Representatives in 2020.
-
On the basis of Articles 19 and 20 of the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), if entities with an obligation to report do so in good faith, correctly, in full, and in a timely manner, they have criminal indemnity and are not liable under civil law. This means that as a reporting party you cannot be held liable for any damage your customer may incur as a result of your report, for instance. In addition, data that you report to us in accordance with the standards may not be used against you in a criminal investigation.
-
For security reasons, the content of your report is removed from the reporting portal after 24 hours. From then on, you will see a summary version of your report.
-
To enable the supervisory bodies to carry out their monitoring tasks, each quarter they receive a report from FIU-the Netherlands containing aggregated data about reporting behaviour in the sector under their supervision. Their status as supervisory authority also mandates them to, for instance, approach you directly to request information about your reporting behaviour and – if this is not satisfactory – to give instructions or undertake further steps. Since reporting behaviour falls under the Wwft supervisory authorities, that is where you should turn for any questions about how to interpret the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), and about what does or does not fall under the Act. The supervisory authorities have written guidelines on this to assist the relevant sectors.
Under the Wwft, FIU-the Netherlands is the implementing party. We receive your unusual transaction reports, and we are the only party that can inspect these unusual transactions. Analysing such transactions is the daily work of a large proportion of our staff. Given that this work is classified as state secret, there are many details that we cannot discuss with you, but this does not mean that we do not welcome your questions. We are not permitted to answer the question of what must be reported and what not. But we can help you with questions about how to report an unusual transaction and how you can ensure your report is as informative as possible. And we try to provide tools to assist you in your task as a gatekeeper of the financial system. You are always welcome to contact us about such matters.
-
First of all, it is important that you observe confidentiality as set out in Article 23 of the Money Laundering and Terrorist Financing (Prevention) Act (Wwft). This Article prescribes what is possible and what is not. Secondly, it is important to preserve data. When you report an unusual transaction, you will receive a confirmation of receipt from FIU-the Netherlands, which is the proof that you have actually reported one or more transactions. You must keep this confirmation and all other important details of the unusual transaction(s) for five years. Further information can be found in Article 34 of the Wwft .
As explained on the webpage About FIU-the Netherlands, we analyze unusual transactions to assess whether there is sufficient ground to declare them suspicious. If a transaction is declared suspicious, you will be informed of this: the so-called dissemination notification. It is important that you do not jump to conclusions based on this notice. For more information see the frequently asked question ‘’ I have received a Dissemination Notification. What does this mean?’’
You will not be notified if we do not declare an unusual transaction suspicious. However, we do save all unusual transactions for five years as the legislation dictates. So we can still declare transactions suspicious at a later date. For example, due to new reports.
Haven’t found what you were looking for? Try the search function to search the whole website.