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Home Frequently Asked Questions Do I have to report an unusual transaction that my customer has not yet completed?

Do I have to report an unusual transaction that my customer has not yet completed?

Yes. If you believe a transaction is unusual, you should report it to FIU-the Netherlands, regardless of whether it is a completed transaction or merely an intended transaction.

  • On the basis of Articles 19 and 20 of the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), if entities with an obligation to report do so in good faith, correctly, in full, and in a timely manner, they have criminal indemnity and are not liable under civil law. This means that as a reporting party you cannot be held liable for any damage your customer may incur as a result of your report, for instance. In addition, data that you report to us in accordance with the standards may not be used against you in a criminal investigation.

  • For security reasons, the content of your report is removed from the reporting portal after 24 hours. From then on, you will see a summary version of your report.

  • To enable the supervisory bodies to carry out their monitoring tasks, each quarter they receive a report from FIU-the Netherlands containing aggregated data about reporting behaviour in the sector under their supervision. Their status as supervisory authority also mandates them to, for instance, approach you directly to request information about your reporting behaviour and – if this is not satisfactory – to give instructions or undertake further steps. Since reporting behaviour falls under the Wwft supervisory authorities, that is where you should turn for any questions about how to interpret the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), and about what does or does not fall under the Act. The supervisory authorities have written guidelines on this to assist the relevant sectors.

    Under the Wwft, FIU-the Netherlands is the implementing party. We receive your unusual transaction reports, and we are the only party that can inspect these unusual transactions. Analysing such transactions is the daily work of a large proportion of our staff. Given that this work is classified as state secret, there are many details that we cannot discuss with you, but this does not mean that we do not welcome your questions. We are not permitted to answer the question of what must be reported and what not. But we can help you with questions about how to report an unusual transaction and how you can ensure your report is as informative as possible. And we try to provide tools to assist you in your task as a gatekeeper of the financial system. You are always welcome to contact us about such matters.

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